Technology is revolutionising business process management.

Gone are the days when business objectives are set in stone. Today’s businesses are dynamic, and when objectives change processes also need to transform. Business process management (BPM) – the practice of managing and leveraging business processes to achieve organizational goals can help enterprises keep up.

How do companies do BPM? 

Digital business automation is a form of business process management that builds a workflow system that automates tasks or processes while being guided by a business rules engine. The benefits of BPM include its mobile adaptability and built-in social tools that promote personalization and collaboration.

Who uses BPM tools?

Regardless of size, most businesses will find BPM useful, especially  SMEs.

Graphical capabilities or process editors

An important component of business process management is the modeling and design of business processes. At this stage, organizations utilize applications that have graphical capabilities, such as AUTTO’s component-based workflow tool.

A process editor is an intuitive technology that saves time in building a process, generally using a drag-and-drop interface. This no-code, intuitive way of building processes removes the burden for employees of having to learn new skills in order to complete their work and organisations to supply additional training.

An example of a business process model.

Workflow system or engine

Workflow systems offer a company increased agility because it does not have to follow traditional and protracted methods of changing business rules. Workflow-based systems, such as AUTTO enable these types of tasks. Moreover, a workflow system reduces administrative work so  increase the quality of their outputs.

System integration

Business process management tools are often developed for the cloud. This means that they have a native capability to function well with APIs.

Why does this matter? That capability allows a BPM solution to integrate with third-party applications, especially with data repositories and other sources, as well as with accounting management technology, cutting out the need to replicate information and the risk of  inaccurate information, incomplete data, and redundant information.

Integration also allows for the connection of a document management system so paperwork can flow at the same rate as processes and reduce or prevent bottlenecks.

Business analytics

Business analytics or business intelligence, the process of gathering and analysing information to help an organization optimize its processes is vital at all stages between implementation and assessment of business procedures.

Sophisticated BPM tools have business analytics modules included that present data in an engaging, graphical way in dashboards and reports. BPM solutions also enable users to drill-down into datasets from the dashboard.

Mobile and social tools

With the inclusion of native mobile versions of the software employees use every day,  an organization can empower its workforce to be more creative, more mobile and more flexible in the way it works.

The current state and the future of BPM software

Big players in the software industry have their own BPM platform offerings but that does not mean that these are the only options. Smaller vendors are emerging that focus solely on BPM. This single focus  gives opportunity to concentrate on specific innovation and develop something that goes beyond standard use cases.

Mobility is a hot trend with business process management platforms as organisations create interfaces that are adaptable to smaller screens. You can find a good overview of best practice at: Finances Online guide for business process automation.

Overall, the BPM solution market has great opportunity for growth as organizations become aware of how the latest technological innovations can help them address their business challenges.

Is biglaw ready for the benefits of transformational change?

While trends in new innovation are often surrounded by a certain amount of hype, that doesn’t mean that all new innovation is a fly-by-night fad. There’s a big difference between knowing what is genuinely valuable and discounting something just because it’s not been tried before.

Lawtech is evolving

Technology has changed everything in the workplace, both in the legal profession, and in the day-to-day lives of clients. Imagine going back just a few years and working without the easily accessible resources that we now take for granted, for example,  your smart phone. Only a few short years ago most people would have never guessed that we would be able to facetime our loved ones at any time from almost anywhere, through free and accessible wifi. Today a 5-year-old can do it.

Lawtech is evolving in the same way. Technology is constantly developing to fit the changing demands of the legal sector. Those who embrace these changes have the opportunity to drive business transformation, while others risk being left behind.

Clients ramp up their expectations

Clients today expect instant access to all services, including their lawyers, while price alerts, peer ratings and social media significantly weaken customer loyalty.  Add to this, the increased use of apps and online services for simple transactions and the future looks grim for law firms that cling to traditional business models.

Smarter innovation is the answer

Innovation is the key to minimizing this risk. However, implementing technology for technology’s sake is never a good strategy. Instead of throwing technology at a problem, the most successful digital transformation looks at business challenges first, then integrates the right technology. This gives Biglaw an advantage over seemingly more agile, smaller law firms. Larger firms have the resources to evaluate, integrate and test technology to achieve the best business outcome.

Freeing up time for the tasks humans do best.

According to Deloitte, 100,000 legal roles will be automated by 2036. The report estimates that technology has already contributed to the loss of more than 31,000 jobs in the sector. There’s a silver lining here, though: an overall increase of approximately 80,000 roles.  Most of these roles are higher skilled and better paid than the ones lost to automation.

By lowering the price of law it becomes accessible to a broader market while freeing highly skilled workers to spend more time on the tasks humans do best, such as advising clients, leading negotiations and appearing in court.  Instead of replacing staff, Lawtech can help law firms do the work they were already doing, but better, for more clients.

What’s not to like about that?

To learn more about Autto visit our website. Ready to get started? Book a free demo here


An Intro To AUTTO

How to Automate a Complex Process without Writing a Line of Code

  • Date: 31 March 2022
  • Time 14:00 BST
  • Host: Ian Gosling, Founder of AUTTO

Hi there,

AUTTO is a no-codebusiness and document automation platform. No-code means you can build tailor-made automated processes without having to be a developer.

get your free quote

Autto needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.