Sometimes, you need to provide customers or colleagues with similar advice or guidance repeatedly. It’s simple for you but difficult for everyone else because you are the expert. So you keep answering the same questions in small but significant variations for different people. Which data policy should I use? What is the best diet for me to be following? Which is the right visa? What are the correct regulations to follow?
Knowledge automation is the best solution to this business challenge
We understand the pain that SMEs go through when trying to balance routine tasks with business growth:
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Getting people to follow the right advice
Let’s face it, people aren’t always good at making the right choice. They are under pressure, or they try to take shortcuts, and this means they might skip something important. You are anxious that colleagues or customers won’t get the right advice. And if they don’t, they can’t make the right decisions.
How we can help
Building your processes into automated workflows means that your colleagues or clients get the correct response and they get it quickly. Knowledge automation naturally enforces consistency with an audit trail and tracking, which means you can be sure the right advice is received.
Too much work, not
The boss is asking you to do more with less. The amount of work is growing, but the budget and resources are not. You are also spending so much time answering routine questions, you are not getting more critical, challenging and essential work done.
How we can help
Replace your time
By automating your knowledge, questions get turned around faster, and advice takes only minutes to deliver. AUTTO gathers the information, provides the right answers and tracks the information provided. Your role becomes monitoring. Freeing you, and your colleagues, up to do more complex and valuable work!
Digitisation is difficult
You want to digitise your knowledge services, but they are unique to your business or department. You’ve thought about software development, but it is too time-consuming, too expensive and involves skills you don’t have in-house. Even if you could build it, how would you host and maintain it?
How we can help
Rapid automation made easy with Autto’s no-code platform
AUTTO is a no-code business and knowledge automation platform. No-code means you can build tailor-made automated processes to deliver answers without having to be a developer. Our easy to understand software makes it quick, easy and cost-effective to automate your processes. We also provide a lot of help and support and consultancy if need be.
“With AUTTO, I can automate common actions, freeing my time to spend on the service that needs to be more personalised to each individual case and client.”
Usman Sheikh, Ansar Law
The power of knowledge automation only used to be available to big businesses because of those expensive per-seat licenses, and software which needs a developer to set up. With Autto, knowledge automation is accessible to companies of all sizes.
Let us show you how we can help your business with automation.Book a Free Appointment Today