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FAQ
Most frequent questions and answers
No, not at all! You can sign up for free without adding your credit card details to give you a trial of the AUTTO platform without the commitment of a monthly subscription.
Our free trial lasts 14 days so you can get a full understanding on how to build workflows in AUTTO. Once the 14 days end, you can simply upgrade your subscription to either the Basic, Business or Enterprise plans. These are all accessible within the AUTTO platform, under Main Menu > Subscriptions.
Of course! We want you and your team members to test if AUTTO is right for you and your business needs. All you have to do is log in, click the menu button on the top-right and select Administration. Then on the left hand side select Administrators, enter their email address and click invite. An email invite will be sent to your team member for them to access workflows you have been working on.
If you are happy with everything AUTTO offers, all you have to do is pick the price plan that is the best fit for your business, add in your credit card details and you will begin using AUTTO under your new subscription.
At AUTTO our mission is to make automation accessible to all, regardless of the size of your business. So we have three tiers of plans, Basic, Business and Enterprise. All our prices can be found on our pricing page – here.
After you sign up to one of our subscriptions you will be charged monthly on the credit card you entered upon subscribing. If you would like to pay by invoice please contact us via the link in the bar at the top of the screen in AUTTO.
Not a problem at all. All you have to do is go to the registration email we send you with all the information you need to access your account.
We will be sad to see you go, but if you do decide that AUTTO is not the right fit for you, Admin users can simply cancel your subscription at any time by clicking on the ‘Cancel Subscription link’ on the Admin dashboard.
Click the ? button in the top right and use the search to find articles in our knowledge base or fill out the form to contact our support team.
Yes, AUTTO is independently certified to the ISO27001 standard and you can find out more here.
You must be online to use AUTTO. If you lose connection to AUTTO a message will appear and you will not be able to make any changes.
No, there are no hidden charges.
Please contact our automation specialists if you would like to extend your free trial and we can discuss an extension.
Yes you can see what features are available on the free trial on our pricing page. If you would like to trial features not normally available in the free trial please contact us.